Coach Company Profile

Coach is a leading American marketer of fine accessories & gifts in leather, suede and signature fabric. Offerings include handbags & purses, wallets, business cases, travel accessories, shoes, watches & more.

Coach Contact/Shipping

Shipment Date

Orders are shipped, with only a few exceptions, within two to three working days of the date they are placed.

Options/Costs

Coach uses Federal Express Express Saver whenever possible if an alternative shipping method is not chosen. This service delivers within 3 business days of date of shipment.

Our Shipping fee is charged per shipping address. The fee is:
$4 for orders $30 or less
$8.50 for orders over $30
$20 for Alaska and Puerto Rico
$20 for orders to Hawaii under $100. $40 for orders $100 and over.
We calculate Shipping & Handling charges based on the merchandise subtotal.

Coach also offers the following Federal Express services:

Standard Overnight is available for an additional $7.50; delivers within 3-4 business days, including 2-3 days processing time

Priority Overnight is available for an additional $14.50; delivers within 2-3 business days, including 2-3 days processing time

Priority Overnight - Saturday Delivery is available for orders placed by Thursday* for an additional $21.50

Orders by Phone: 1-888-262-6224
Orders by Fax: 1-800-553-1422

Or write to our Customer Service Center at:
C O A C H Consumer Service
One Coach Way
Jacksonville, FL 32218

1-800-444-3611, M-F 8am - 11pm ET.
Sat 9am - 7pm ET.
Sun 11am - 7pm ET.