Home Depot Company Profile

The Home Depot is the world's largest home improvement retailer and second largest retailer in the United States. We help our customers build their dreams by being more than a store.

We are credited with having revolutionized the home improvement industry by offering an unparalleled selection of products and services under one roof. Today, our stores stock up to 35,000 different kinds of building materials and lawn and garden products. Our unique services include free in-store clinics for honing home improvement skills as well as design and decorating consultation, truck and tool rental, home delivery, free potting and many others.

The Home Depot currently operates in 50 U.S. states and in the District of Columbia, eight Canadian provinces, and Mexico. In 1998, Home Depot opened stores in Puerto Rico and recently opened two sourcing offices in China.

Home Depot Contact/Shipping

When you purchase something on homedepot.com, we want you to be completely satisfied. If you find that you must return an item, we make it easy.

There are three simple ways to make a return

Use the handy UPS return form on the bottom of your receipt to return your item. Drop the package at a UPS pickup station and they'll return your shipment free of charge. We'll issue a credit to the original credit card used when you placed your order.

If there's no UPS pickup station near you, simply call us at 1-800-430-3376 and we'll arrange for UPS to pick up your package and return it free of charge. We'll issue a credit to the original credit card used when you placed your order.

If your order does not include a UPS return form on the bottom of your receipt, please call us at 1-800-430-3376 and we will provide you with a Return Authorization to return your merchandise and ensure your account is properly credited.

Internet Customer Service
For assistance with online ordering, Web site navigation, or online services contact our Internet Customer Service Center. Call 1-800-430-3376.

The Customer Care Department is available Monday through Friday, 8 a.m. - 8 p.m. ET, and Saturday and Sunday, 8 a.m. - 6 p.m. ET. We are always appreciative of our customer's input and will work with you to provide the information you require or a solution to your problem. Call 1-800-553-3199.