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Old Navy Company Profile

Old Navy's mission is to offer affordable, fashionable clothing and accessories for adults, kids, baby, and Moms-to-be. All of our merchandise is sold under the Old Navy name and only in our stores our on our website.

With the launch of our website,, we bring style to the web. Now you can easily order all your favourites, quickly and easily.

We offer basics that you'll really wear, including super comfortable PJ's, activewear and loungewear.

Plus, you'll find a huge selection of fashionable, yet inexpensive trends, including jeans, hoodies, skirts, pants and jackets.

With variety like this, the whole family will be fashionably outfitted, without spending a fortune.

Men's Clothing Women's Clothing Womens Plus Sizes Maternity Kids Wear for Boys and Girls Baby Clothes Jeans

Old Navy Contact/Shipping

Standard Delivery
Enjoy Famous $5 standard shipping on every order to all 50 United States, as well as to A.P.O. and F.P.O. addresses that serve U.S. military personnel abroad.

Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via standard delivery typically arrive in 4 to 7 business days (Monday through Friday, not including holidays).

Famous $5 Shipping also applies to the U.S. Territories of Puerto Rico, American Samoa, the Mariana Islands, Guam, and the U.S. Virgin Islands.

Rush Delivery
Rush delivery costs $15 per address.
Rush orders -- if they're received by 11:59 PM Eastern Time -- are shipped the next business day, once credit card authorization and verification have been obtained, and should arrive the following business day after the ship date. However, rush delivery is not available Saturday or Sunday.

Please note that rush orders to Alaska, Hawaii, U.S. Territories, Rural Routes and Remote Locations should arrive in two business days after the ship date.

By Phone
Call 1-800-OLD-NAVY (1-800-653-6289). Then select one of the following options:
Press 1 to place an order, check the status of an existing order, or to exchange an item or purchase.

Press 2 for information about GiftCards, credit cards, and checks.

Press 3 to locate an Old Navy Store nearest you or to find out about this week's Item of the Week.

Press 4 for general Customer Service inquiries.

Please note: Pressing 5 used to connect customers with the Old Navy School Bus Program. However, this program is no longer available. We are very sorry for any inconvenience.

You may also reach us via TDD by calling 1-800-449-4253.

By Mail
If you have questions or comments about, write to
Old Navy Online
200 Old Navy Lane
Grove City, OH 43123-8605

If you have questions or comments about an Old Navy store, write to
Old Navy Customer Relations
200 Old Navy Lane
Grove City, OH 43123-8605

The above company information for Old Navy is what we have on file. It is possible that Old Navy has made changes to their corporate information and we have not yet updated our site to reflect those changes. Please visit Old Navy if you wish to verify any information located here.

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