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Pottery Barn Kids Company Profile

Pottery Barn Kids provides casual furnishings and textiles designed to delight and inspire the imagination. As a chip off the old block, our collection has inherited Pottery Barn's comfortable, well-designed aesthetic. And every Pottery Barn Kids' design is guided by a careful regard for child safety standards.

The first Pottery Barn Kids catalog was launched in January 1999, and an enthusiastic response from our customers led to the opening of retail stores in September 2000. All of Pottery Barn Kids' products are exclusive to our website, catalogs and stores.

Pottery Barn Kids Contact/Shipping


Most purchases are shipped from our Memphis warehouse to arrive within five to seven business days of receipt of the order. In the event of a delay, we will notify you by mail or email. Items can be shipped to a P.O. box. However, we regret that rush orders, extra large items and those shipped directly from our vendors cannot be sent to a P.O. box. Note: Items ordered together may not arrive in the same box. See below for details on items sent directly from our suppliers and items shipped outside of the contiguous 48 states. We regret that we cannot ship to foreign countries.

Customer Service
800-993-4923 - 24 Hours

The above company information for Pottery Barn Kids is what we have on file. It is possible that Pottery Barn Kids has made changes to their corporate information and we have not yet updated our site to reflect those changes. Please visit Pottery Barn Kids if you wish to verify any information located here.

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