Sears Company Profile

Sears, Roebuck and Co. is a leading retailer of apparel, home and automotive products and services, with annual revenue of more than $40 billion. The company serves families in the U.S. through Sears stores nationwide, through our catalogs, and through this web site.

Sears, Roebuck and Co. (“Sears”), a wholly owned subsidiary of Sears Holdings Corp., is a leading broadline retailer providing merchandise and related services. With revenues in 2004 of $36.1 billion, Sears offers its wide range of home merchandise, apparel and automotive products and services through more than 2,400 Sears-branded and affiliated stores in the U.S. and Canada, which includes approximately 870 full-line and 1,100 specialty stores in the U.S. Sears also offers a variety of merchandise and services through sears.com, landsend.com, and specialty catalogs. Sears is the only retailer where consumers can find each of the Kenmore, Craftsman, DieHard and Lands' End brands together -- among the most trusted and preferred brands in the U.S. The company is the largest provider of product repair services with more than 14 million service calls made annually. For more information, visit Sears’ website at www.sears.com.

Sears Contact/Shipping

For questions or to order by phone: 1-800-349-4358
Scheduling or Changing Home Delivery 1-800-732-7747
General Delivery Questions on sears.com 1-800-349-4358
Product Installation 1-877-830-9177

Our mailing address:
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, IL 60179

Shipping and handling charges are added to your order based on the individual items that you purchase. These charges include the cost of shipping your order using USPS, UPS, or truck delivery and include the costs of handling and preparing the products to be delivered to you safely and in good condition. The actual shipping charges are displayed for each item and the total shipping charge is displayed in your shopping basket and again on the confirmation page before you finalize your order.